Provider Directory

The DC Provider Directory aims to connect practitioners and organizations locally and nationally by seamlessly sharing their contact and location information. This tool aims to enhance patient care coordination and ensure smooth transitions of care.

The CRISP DC Provider Directory is a free application available through the CRISP DC Portal at portal.crispdc.org. The CRISP DC Provider Directory provides data from 650 data sources, which includes over 6 million providers nationally, 46,700+ DC Practitioners, and 16,100+ DC Prescribers. DC health care organizations like DC hospitals, DC MCOs, and community providers regularly contribute up to date provider data. In the CRISP DC Provider Directory, you can search for up-to-date information on practitioners, prescribers, mental health providers, behavioral health providers, substance use providers, and organizations. This information can be used to contact a patient’s care team, refer patients to a specialist, support case management, and relieve provider data maintenance.

Resources


“CRISP is very helpful with reviewing the medical footprint of the patient. Some of the older adult patients, especially those with cognitive impairment, are not good historians or their medical issue does not allow the ability to answer questions. [This] is one of the tools utilized to fill in the gaps when formulating the care plan. That care plan could include discharge home.” – Stacie Walker, Geriatric Nurse Navigator at the George Washington University Hospital Emergency Department

“I use the Directory to help patients who recently had a physical or dental cleaning, but do not have a primary care doctor. Some of the patients do not drive, so the Provider Directory is helpful in finding a provider or dentist within their zip code. Most, if not all, of my team use the Provider Directory in their workflow.” – Rukiya Rogers, Outreach Coordinator at Medstar Family Choice

Click here to hear from Brittany, a Care Transitions Manager at Medical Home Development Group, who recently shared her experience with the tool.

Interactive Portal

Click around below in the simulation lab and experience what it’s like navigating the Provider Directory in the DC Portal.

Frequently Asked Questions

The CRISP DC Provider Directory (the Directory) serves as a trusted database of healthcare providers and organizations by aggregating data from more than 650 sources into a single searchable resource. Sources include hospitals, managed care organizations (MCOs), healthcare agencies, and national provider data sources. This helps reduce reliance on outdated provider lists and manual data maintenance activities. The Directory houses providers’ credentials, specialties, electronic addresses, contact information, and their affiliated organizations to help healthcare professionals quickly identify providers across the District (and nationwide) to support patient care coordination, referrals, and transitions of care. 

The Provider Directory can be used to:

  • Identify members of a patient’s care team
  • Locate specialists and community resources
  • Support referrals
  • Assist with case management
  • Follow up on patient care
  • Develop care plans
  • Find providers near a patient’s preferred location
  • Identify providers participating in specific MCO programs

The Provider Directory can be accessed through:

  • The CRISP DC Portal at portal.crispdc.org 
  • The CRISP DC InContext application within participating EHR workflows

Users can search for:

  • Physicians and practitioners (both clinical and behavioral health) by name or credentials   
  • Healthcare organizations and facilities
  • Specialty and practice focus
  • Direct secure messaging addresses
  • Contact information
  • Organization affiliations
  • MCO affiliations
  • Languages spoken
  • Provider identifiers, including NPI

NOTE: Organization records may also include affiliated providers, services offered, administrative contacts, and location information. If a field isn’t available for a provider, the Directory will simply show what it has.  

 

 

No. The Provider Directory does not currently provide secure messaging capabilities. The Directory is designed to help users identify providers and access contact, affiliation, specialty, and location information. Users should use existing organizational communication tools or other approved secure messaging platforms to communicate with providers.

Users can search using information such as:

  • Provider name
  • Organization name
  • Specialty
  • ZIP code
  • NPI
  • Location

Advanced search options also allow users to filter results by language, MCO affiliation, and other criteria. Recent enhancements to the Advanced Search filters include:

  • MCOs Accepting New Patients Indicator to help identify providers reported as accepting new members or enrollees for a selected MCO.
  • Language Filters to find providers and organizations that support a patient’s preferred language

The Provider Directory does not currently offer a print-ready export or reporting feature. However, users may:

  • Highlight and copy provider information into a Word document for printing or sharing with a patient
  • Print the webpage directly from their browser
  • Print a screenshot of the relevant provider or organization information

These options may be useful when providing referral information or contact details to patients and caregivers.

If you identify incorrect or outdated information, you can use the Suggest an Edit feature within the Provider Directory. Suggested changes are routed through a verification process before updates are made to the Directory. If implemented, you will be notified your suggestion was validated and updated in the Directory.

Please see item #4 in the Provider Directory User Guide for visual instructions.

 

Yes. CRISP DC offers:

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Provider Directory Overview


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