In our Spring 2024 newsletter, we shared that CRISP DC had partnered with the eHealthDC team to provide technical assistance for HCBS eligible providers to securely share data with the DC HIE to facilitate better patient care, reduce costs, and improve overall health outcomes for patient-centered care. The goal was to enhance EHR and HIE adoption and meaningful use to streamline practice workflows, improve health information exchange (HIE) data integrity and quality, and facilitate community building among District providers to enable better patient outcomes. Now that the program is complete, we wanted to highlight the successes and overall impact.
Due to the program’s success, we are pleased to announce that our partnership with eHealth DC will continue this year. The eHealth DC team will provide clinically focused technical assistance on a variety of CRISP DC tools. Click here to learn more about eHealth DC!
Out of the 91 total program participants:
The increase in digitally connected providers via the District’s HIE has paved the way for making health-related information available whenever and wherever it is needed to support patient-centered care and improve health outcomes.
Provider Testimonials:
“The entire team was very responsive and very supportive through the entire process. We had support in our workflow analysis and revenue management support. In one instance, we were able to get support in analyzing how we were implementing CRISP and integrating that with our medical team. It resulted in a significant decrease in hospitalizations, just that specific technical support. We are very thankful!” – Dr. Sadie Bianco, Chief Clinical Officer, PSI
“This was a great project! Though we had our issues, during our EHR transition, the team was always on point and ready to help. They provided us great information. Anytime we came across a roadblock, they were there to help support us and resolve issues. It’s very fortunate to have this technical assistance to help us move forward. As a small provider, we were not used to having to take on this responsibility, and it was tremendous for helping us move forward.” – Mark Lassiter, Executive Director, DC Recovery Community Alliance
HIE Portal Utilization and Highlights
KPI’s
- ~13% Increase in Active Organizations
- ~7% Increase in Active Users
- 3% Increase in Average per User/Month
Utilization Trends
- 21% increase in access to Structured Documents
- 27% increase in access to Care Alerts
- 30% increase in access to Social Needs Data
- 42% increase in access to Care Team